WHAT IS A MOBILE POS?
Mobile POS is a tablet-based point of sale system (POS). As more businesses are moving their infrastructures to mobile technology, many can now look at a point-of-sale system that work on mobile touch-screen device. Mobile POS systems usually include an iPad with a card reader, a cash drawer, and a receipt printer. Staffs are able to take orders from customers remotely and automatically transfer the orders to the kitchen display station. This save the time and hassle for the staff and hence improve productivity and drive profits to the company.
However, before making the switch, it’s important that businesses learn as much as possible about these systems to determine whether they fit their own unique set of needs.
PROS OF MOBILE POS
CONVENIENCE
With an iPad integrated into your retail operations together with a POS software solution will radically allow you to tailor the business efforts into a complete satisfactory shopping experience. Ipad can be carried anywhere, conveniently checkout a customer instantly from any location in the store. It allow the operation to run more smoothly and efficiently.
EASY TO USE
Many retailers have found that mobile POS hardware has an easy, quick setup that they can handle themselves. Also, Mobile POS systems are completely portable solution and ease of use, whereby retailers are able to make use of it to process sales at conferences, trade shows or fairs. With the tablet POS ready in your hands, employees do not have to memorise all the products' pricing.
DEVELOP BETTER RELATIONSHIP WITH CUSTOMERS
Customers have a better experience as the shop can serve them much more effectively with the increase of speed together with the attentive staff, hence it helps to build a better customer relationships. This way, you will retain your customers and attract more new customers as well.
COST EFFECTIVE
For small business owners who cannot afford big budget expenses on point-of-sale system, they may consider using mobile POS as it do not require much capital.
For large business owners, an iPad POS can be a great way to boost business and expand sales through integration of multiple points at affordable costs.
ELIMINATE WAITING TIME
It reduce customer waiting time with line busting. During peak hours, customers are subjected to long queues and wait time. With longer waiting time, customers may have a negative impact on the overall customer experience. With the tablet POS solutions, the process can be cut short by collecting customer's informations while they stand in line so that when they reach the register, they will have an ultra fast check-out. This save almost half the time compare to waiting for his/her turn and place the orders on the counter, especially during peak hours
INCREASE SALES
With less waiting time, service is faster, therefore enable more table turns. While serving more customers, this in turn increase your sales. Also, by upselling & cross selling will helps to increase the average ticket size of retail transactions .
CATCH UP WITH COMPETITORS & TECHNOLOGY
Competition is escalating in the business of point of sales industry. Catching up and keeping up with technology is necessary to compete with competitors in order to survive in this business.
CONS OF MOBILE POS
SECURITY ISSUE
The top concern for retailers is security. With the increase in cyber crimes & identity theives on the rise, credit card data may be hijacked.
UNRELIABLE INTERNET CONNECTIONS
One of the drawbacks of Mobile POS is connection failures. If your internet service provider goes down and you are unable to access your data, it could means a loss in revenue. Although some internet service provider allows you to make transaction offline by syncing your data when your internet are up again but it may be cost reluctant. Hence, you may want to have a backup plan for the unreliable Internet connections.
MAKING THE RIGHT CHOICE
Seek the advice of an experienced professional before making your final decision. Any bad choice could result in loss of sales or negative customer service.
If you are having trouble in making your decision, RavenPOS will be more than happy to advise you on the best solution for you.
RavenPOS specilalise in offering point-of-sale solutions for a wide range of businesses including f&b, hotels, restaurants, spa, beauty & salon, courier services and all other general retails...
Visit us at www.ravenpos.com for more information
Contact : +65 61002628
Email : jim@nspire.com.sg / ravenpos@gmail.com
